FAQs

 

How long does it take to ship?

Please allow 5-7 business days before shipping. We like to take our time to fulfill each and every order successfully.

What if I want the design in a different color?

Send us an email or send us a message on our Facebook page. We always try our best to accommodate our customers!

How do I get a refund on my order?

ALL SALES ARE FINAL 

We do NOT refund orders or accept returns. However, we do correct any errors on our end, free of charge.

How do I cancel my order?

If you would like to cancel your order, please send an email to info@strictlypoohcreations.com

How long before I receive a response?

We understand urgencies. Please allow 24-48 hours for a response via all means of communication. We will continue to try our best to respond to everyone and deliver the best customer service we can within that time frame.